Project Management/Customer Service

All positions are Monday-Friday

Gorilla Circuits is one of the leading Printed Circuit Board Manufacturers in North America. We are a dynamic, fast-moving company that thrives on challenges and relies on our employees to consistently push for improvements. Our sales team is very aggressive and we are constantly looking to grow our business.

We are currently looking for a new member to join our Customer Service/Inside Sales Team..

Responsibilities:

–Primary point of contact for our customers
–Establish and maintain rapport with our customers
–Identify and proactively address potential issues with orders
–Effectively communicate with customers on a daily basis.
–Interface with Manufacturing to obtain scheduling updates and communicate updates to customer(s)
–Work with the customers & the Quality Department to resolve quality issues.
–Input jobs into our system for processing.
–Interact with our Finance/Accounting department to assist in resolving credit issues

–Performance-based commission

The ideal candidate will possess the following characteristics:

–Bachelor’s Degree. Preferably in Communications or Business, but we are open to all majors.

–Prior experience in lieu of a degree is OK
–Superior communication skills (phone, e-mail, & in-person).
–Comfortable with time-critical situations
–Upbeat, extroverted personality
–Creative problem-solving capabilities

We offer medical insurance, dental insurance, life insurance, 401k, and Paid Time Off.

Gorilla Circuits is committed to a drug-free work environment and pre-employment drug screenings are required (marijuana excluded).

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